Contact Us

If you have any queries relating to your order or any of our products, our customer service team will be happy to help you. Please allow 48 hours for a reply.

However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us.




** Delivery & Covid **

Please allow 10 delivery days for your order to arrive from dispatch, Royal Mail are a tad slow at the moment so please allow additional time for your order to arrive before contacting us.

Please also be aware we are dispatching every other day at the moment due to a number of staff being off sick and or isolating in regards to Covid. Orders are being packed with gloves currently and staff are checked with LFTs, we only expect this delay to be in place until 11th January 2022! Customer Service is open as normal.

Stay safe all, and Happy New Year



Store information

Gower House
23 Tir y Farchnad
Swansea
SA4 3GS
United Kingdom

Please note if you need to contact us about an order, please use the contact us form.


Customer Service:

Monday - Friday 9am - 5pm

Weekend support requests will be answered next working day. Please allow 48 hours for a reply.

Please include BILLING NAME or ORDER ID with any message where possible. Using the contact form is our prefered method of contact PLEASE DO NOT EMAIL DIRECT!

Contact us

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