If you have any queries relating to your order or any of our products, our customer service team will be happy to help you. Please allow 48 hours for a reply.
However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us.
IMPORTANT
Before hitting send please read the page linked below. We can not give order status or delivery updates.
All orders are on the way, we have no control over Royal Mail please be allow time for delivery.
Majority of orders are arriving on time :) recent delivery distruptions can be found on our COVID page.
https://www.growseed.co.uk/covid19-our-commitment-to-you.html
Please note if you need to contact us about an order, please use the contact us form.
Customer Service:
Monday - Friday 9am - 5pm
Weekend support requests will be answered next working day. Please allow 48 hours for a reply.
Please include BILLING NAME or ORDER ID with any message where possible. Using the contact form is our prefered method of contact PLEASE DO NOT EMAIL DIRECT!