Please note if you need to contact us about an order, please use the contact us form. All other questions please email direct.
Monday - Friday 9am - 5pm
Weekend support requests will be answered next working day. Please allow 48 hours for a reply.
If you have any queries relating to your order or any of our products, our customer service team will be happy to help you. Please allow 48 hours for a reply Monday - Friday only.
However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us.
Please allow 10 postal days to pass before contacting customer services for possible lost or missing parcels.
No customer support is offered on our hello@ email address!
If you need help in regards to your order please include your order ID (not the invoice number) OR your billing name and post code, a member of our team will be able to locate your order and help out as best they can.