Please note if you need to contact us about an order, please use the contact us form. All other questions please email direct.
Monday - Friday 9am - 5pm
Weekend support requests will be answered next working day. Please allow 48 hours for a reply.
If you have any queries relating to your order or any of our products, our customer service team will be happy to help you. Please allow 48 hours for a reply Monday - Friday only.
However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us.
Please allow 10 postal days to pass before contacting customer services for possible lost or missing parcels.
Wishing all our Customers a very Merry Christmas
Last posting date to gurantee delivery before Christmas is 16th December 2025
Customer Services closed 23rd - 26th December and 1st of January till 5th of January 2026
Warehouse will be closed 23rd of December until 3rd of January 2026. You can still place orders online :)
No customer support is offered on our hello@ email address!
If you need help in regards to your order please include your order ID (not the invoice number) OR your billing name and post code, a member of our team will be able to locate your order and help out as best they can.